Last Updated: 01.02.2025
Welcome to MLD Home Support Services. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. General
MLD Home Support Services is a registered company in England and Wales (Company No. 14686473), providing home support services to individuals in Brentwood and surrounding areas. These Terms & Conditions govern your use of our website and all services we offer.
2. Our Services
We provide non-medical home support services tailored to the needs of our clients, including but not limited to daily living assistance, companionship, and general household help. All services are agreed upon in advance and may be subject to availability.
3. Booking & Payments
- All services must be booked in advance and confirmed by our team.
- Payments are due as agreed upon during service confirmation. We accept bank transfers and other agreed methods.
- Cancellations must be made at least 24 hours in advance to avoid charges.
4. Client Responsibilities
- Clients must provide accurate information regarding their needs, home environment, and any relevant health or safety concerns.
- Any changes to the agreed services should be communicated promptly.
5. Privacy & Confidentiality
We are committed to protecting your privacy. Any personal or sensitive information you provide is handled in accordance with our Privacy Policy and applicable data protection laws.
6. Liability
While we strive to deliver our services with the highest care and professionalism, MLD Home Support Services shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services, unless due to proven negligence.
7. Termination of Services
We reserve the right to suspend or terminate services if:
- There is a breach of these terms.
- There are concerns regarding safety, abuse, or misconduct.
- Service provision becomes impractical or unsafe for staff.
8. Website Use
- All content on our website is the property of MLD Home Support Services and may not be copied or used without permission.
- Website users agree not to misuse the site or attempt to gain unauthorised access.
9. Amendments
We reserve the right to update or change these Terms & Conditions at any time. Any changes will be posted on this page with an updated revision date.
10. Contact
If you have any questions regarding these Terms & Conditions, please contact us:
MLD Home Support Services
🏠 Address: Brentwood, London Road, CM14 4NH
📞 Landline: 01277 415630
📱 Mobile: 07872301449
📧 Email: admin@mldhomesupportservices.co.uk